Experience

Experience

Support for Telemarketing Company in Response to MPT Official Letters and Inquiries amidst the COVID-19 Health Crisis

August 16, 2021

Legal support for the continuity of operations amid inspections by the Ministry of Labor and Employment, City Halls and inquiries by the Public Ministry of Labor.

Our firm provided legal support to a telemarketing company that was facing a series of civil inquiries and official notices from city governments, the Ministry of Labor and Employment (MTE) and the Public Labor Prosecutor's Office (MPT). Our team's work was crucial in ensuring the company's continued operations during the serious COVID-19 health crisis, protecting it from potential sanctions and ensuring its compliance with legal requirements.

Description of Activities:

  1. Legal Analysis: We conduct a thorough analysis of the civil documents and inquiries submitted by public bodies, identifying the critical points and legal risks involved. Our team studies the requirements of the MPT and prepares a strategic defense to respond appropriately to each question.
  2. Preparation of Responses: Based on the legal analysis, we prepared detailed responses to each letter received, ensuring that all requirements from the MPT, TEM and City Halls were addressed clearly and objectively. This included the presentation of documents, compliance reports and legal justifications that demonstrated the company's compliance with labor regulations.
  3. Assessment of Measures and Proposals for Adequacy: In light of the demands related to social isolation regulations, our team carefully assessed the measures necessary for the safe continuity of the company's activities. We proposed operational and logistical adjustments, ensuring that the company maintained its operations in full compliance with the health and safety regulations in force during the COVID-19 pandemic.
  4. Continuous Monitoring: During the investigation period, we closely monitored the situation, providing regular updates to the company and adjusting our strategy as necessary. This ongoing monitoring was essential to anticipate new demands from the MPT and respond proactively, minimizing the impact on the company’s operations.

Our work allowed the company to maintain its operations without significant interruptions, ensuring that all legal requirements were met, respecting the social isolation rules imposed by the serious COVID-19 health crisis, and strengthening its position before City Halls, the Ministry of Labor and Employment (MTE) and the Public Ministry of Labor (MPT).

If you have any questions about the matters covered in this publication, please contact any of the lawyers listed below or your usual Mazzucco&Mello contact.

Rafael Mello

+55 11 3090-7304

rafael.mello@br-mm.com

Israel Cruz

+55 11 3090-9195

israel.cruz@br-mm.com

This communication, which we believe may be of interest to our customers and friends of the company, is intended for general information only. It is not a complete analysis of the matters presented and should not be considered legal advice. In some jurisdictions, this may be considered lawyer advertising. Please see the company's privacy notice for more details.

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