· Identify and attract new customers to increase revenue, developing the market and expanding the customer base.
· Understand customer needs and offer valuable solutions aligned with these demands.
· Conduct service presentations that connect portfolio solutions to customer expectations.
· Organize and track leads at each stage of the pipeline, ensuring a continuous flow in the sales process.
· Keep contact and appointment data up to date in the CRM, recording and organizing lead information and tracking their progress.
· Maintain an active relationship with leads, offering support during the decision-making process and responding quickly and efficiently.
· Prepare service and conversion reports to monitor goals and track sales performance.
Minimum requirements:
· Proficiency in the Office suite (Word, Excel, Outlook).
Desirable requirements:
· Knowledge and experience in using CRM systems for customer management and sales funnel, preferably RD Station CRM.
· Experience in B2B internal sales, including negotiation and closing of proposals.
· Familiarity with sales and negotiation techniques.
· Experience in the legal field and intermediate level of English.
Skills and Experience:
· Experience in active prospecting, including contact and calls with leads to capture new customers and partnerships.
· Experience with consultative sales, focusing on creating tailored solutions for the client.
· Ability to write clear, persuasive messages adapted to the public.
· Good verbal and written communication skills for effective interactions with customers and staff.
· Ability to respond quickly to leads and demands.
Behavioral Skills:
· Focus on results, with determination to achieve goals and objectives.
· Proactivity and initiative to act independently and as part of a team.
· Organization and agility to manage multiple contacts and tasks.
· Emotional intelligence for conflict resolution and relationship building.
· Ability to innovate and seek continuous improvements in the sales process.
This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time, with or without notice.
